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SIMATIC IT Agents-based Diagnosis Service based on Microsoft Technology
In view of the increasing importance of MES for manufacturers to achieve corporate and plant productivity and efficiency goals, Siemens is extending its Maintenance Program with SIMATIC IT Agents-based Diagnosis Service, based on System Center Tecnology from Microsoft.
The use of this combination of Siemens and Microsoft technology lets manufacturers anticipate potential critical events within their plant and IT infrastructure and speed up their analysis and solution. This predictive approach provides customers with a number of clear benefits in terms of plant availability, as it fully eliminates the need for interruptions of the production and avoids breakdowns while solving a problem or determining its cause. This results in time and cost savings, not only in terms of plant availability, but also in terms of IT services.
Customers making use of this technology will also see a substantial added value to their IT services in terms of flexibility, productivity, costs and overall quality.
The use of the SIMATIC IT Agents-based Diagnosis Service strongly supports manufacturers in optimizing their production using new solutions, and to shift their approach in managing issues from a reactive approach towards predictive and preventive actions.

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