Siemens has undertaken the task to set up different activities aiming to support the single needs of each customer (dedicated workshops), to increase system engineering skills and know-how (seminars and advanced trainings) to design prototypes and test different solutions/configurations (lab/test), and to strengthen the community (events and open days).

The goal is the implementation with customers/partners of best solutions supported by coherent architectures based on Microsoft Technologies and Siemens Applications, focusing on real world manufacturing problems.

• Workshops: the easiest way for customers to discuss their own issues and pain points with Siemens and Microsoft experts. End users' and partners can request their individual workshop through the website.
  
• Seminars and Trainings: to improve customers’ know-how. During SIMATIC IT seminars system engineers can improve their knowledge on applications and system configurations.
  
• Labs: prototypes and testing of Manufacturing Excellence solutions to meet different customer requirements with highly reliable solutions in very complex environments.
  
• Proof of concept: feasibility demonstration of fully functioning prototypes.
  
• Events and open days: a living community for a growing business.